13 Oct Common IT Problems and Solutions: Part 2

Additional Solutions for Common PC Problems

We recently covered a handful of common IT problems encountered in the workplace. These issues are frustrating to deal with and lead to lost hours in productivity. But, many issues don’t require an expert hand and can be solved by the user.

To help, Bytagig is continuing its list of common IT problems and their solutions.

Lost File Progress or Didn’t Save

Oh is there anything worse than closing a document and realizing it wasn’t saved? It happens to all of us. Even when prompted to save a document, sometimes we make the wrong selection.

In most cases, your word document will have an auto-save option (such as with Microsoft Office) which will have the document backed up. Even better, if you make use of Google docs, progress is always saved on their cloud service, meaning you never lose information even if the browser was closed.

If you’re using Office, you can also check its “Auto-Recover” option for documents. 

Hardware Failure

Given the heavy use of computer hardware in a business environment, hardware failure of any kind is a high likelihood. Depending on what kind will determine its severity and solution.

Some common types of hardware failure include:

• HDD (hard disk)
• Power source
• Motherboard
• CPU 
• Memory (RAM)

Hard Disk

An HDD sees constant use and is made with moving parts, with an eventual point of termination. Signs of a failing hard disc include clicks, strange noises, unusual performance problems, failure to start normally, corruption, and memory loss. It’s important to replace them ASAP to avoid the loss of important files.

Power Source

A power source will fail to start or power parts of the PC correctly. You may notice components failing to start (like desktop fans). 

Motherboard

Uncommon, but motherboard failure is a serious issue often requiring a total replacement of the PC.

CPU

The CPU (or processor) is another critical component that is mainly damaged by overheating. Keeping a PC dust-free and ventilated prevents this along with proper use of coolant sealing. Signs of a failing CPU typically include failure to start.

RAM/Memory

RAM dictates system performance and is sometimes prone to failure. Fortunately, fixing the problem simply involves exchanging the part for a new one. Other issues can be related to the motherboard.

Printer Issues

Office environments wouldn’t be complete without a printer. If you’re having trouble printing, it could be one of the following reasons:

• The printer isn’t on or doesn’t have enough paper/toner/ink
• The printer isn’t connected to the company’s network
• Your local system isn’t connected to the printer via wireless/ethernet

If you’re still experiencing trouble, you’ll need to contact an IT specialist. 

Still having trouble with IT issues? You can contact Bytagig today for more information and assistance.

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