IT Support Portland is in indeed very beneficial for your business, and it helped you in a lot of ways. And now that you are nearing the end of your contract with the IT service company you hired before, you are contemplating whether or not you will renew their contract with them or let them go and hire a new one. However, if you will hire a new IT support, you would need to start from the very beginning, and you need to establish trust again with the new ITs. There are many things that you need to consider, and it is actually much better to stick with your current IT support, especially if they are doing great with their job. Let us check out the different reasons why you should retain the services of your technical support team.
Excellent IT services
It is very hard to hire the best IT Support Portland has to offer because they are all in contract with different wise companies already that knows how valuable they are. And so if you already have in your hands one of the most excellent IT companies in the country, there is really no reason to let them go. If you are experiencing state-of-the-art IT services from your outsourced IT team, then hang on to them and do everything necessary so they will renew the contract with your company. Make sure that you discuss your plans for renewal ahead of time so they can say no to companies that are just waiting for your contract to end so they can snatch them from your hands.
Growing business with IT help
If you started small with your business but ever since you started to use the service of your current IT Support Portland your business begins to grow, then you know that your IT service team is for keeps. Never abandon or let go of an IT company that has helped your business develop into something more than what it was. This means that your IT support cares about the growth of your business, and they are not just in it for the money they earned from you. A support like that is definitely hard to find these days. So keep them.
Productive workforce due to IT support
It is the responsibility of your IT Support Portland to make the system, network, server, website, hardware, and software highly efficient so that you and your people can work seamlessly without encountering issues with your system. And if your technical support tea has been very successful in keeping your whole network working and your employees are very productive because of it, then you really need to renew your contract with your current IT support. Never let them get away since you will have a very hard time finding a replacement that is as god as what you already have.
Communication is a major aspect of very business, and it is crucial for you to have open and fast communication with your IT support at any time, any day. Promptness in answering your calls, texts, chats, and emails is what every IT Support Portland must practice, and if yours is already great with communication, then don’t let them go. Keep in mind that ITs are not really good with people skills and often they can speak the language of technology than the socialization aspect. So it is very good if they can speak and communicate with you without a problem.
Transparency in work
There are many IT supports in the world who are not transparent with what they are doing for the companies they work for. And if your reliable IT Support Portland is open with the work they do with you, then you are definitely blessed. Renew your contract since your IT service team lets you know everything they do, explain to you what they are doing in laymans term, and are open with you with the processes they follow to resolve your issues and maintain your system. It is not all the time that you get in contact with this kind of transparency with ITs so take advantage of it and renew your contract.
No hidden charges
IT support is supposed to be pro-business, but there are those that does not care about their bosses and even have hidden charges beyond the contracts. If you are fortunate enough to hire an IT Support Portland that do not trick you into signing a contract where there are loop holes and vague statements, then you should renew you contract since your IT team is honest and works well. There are other IT service companies that charges you with additional fees for additional services done. And you get confused because you thought the services are included in the contract. And so you end up paying more than you bargained for. Luckily, this is not the kind of IT support you have. So keep them and do everything you can for them to renew the contract with you. In this technological world, it is indeed hard to find an IT company that stands by their word, and abides by the contract without hidden fees or potential for dishonesty.