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27 Oct

One crucial part of Cybersecurity Awareness Month is taking important steps to fundamentally improve personal and professional security. Whether that’s education about specific topics, onboarding new software, using different hardware devices, or otherwise interacting with cybersecurity-adjacent environments, it’s important. But you don’t need an engineer’s understanding...

10:44 / Articles
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22 Oct

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It...

18:32 / Articles
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19 Oct

While October is dominated by Halloween festivities and spooky decor, there’s another threat of horror facing us in the digital background: cybersecurity! Or, more specifically, a lack of it. That’s why October is Cybersecurity Awareness Month in the tech sphere, a time to reflect on...

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06 Oct

Spam in any form is a nuisance. Whether junk mail bundles filling your mailbox or receiving unwanted emails from senders you don’t recognize, spam is frustrating. Even more aggravating is the sheer volume of junk and our inability to stop it. Because of how interconnected...

07:05 / Articles
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22 Sep

We use our phones for virtually everything, whether that’s social interaction, interacting with apps, or even business-related tasks. But while phones are convenient, they present a problem: security. Or specifically, lack of phone security. Smartphones house treasure troves of personal data. Files, images, videos, and voice...

07:35 / Articles
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14 Sep

A business network is the lifeblood of operations. It's the digital artery that pumps data through your organization. It enables everything from email to critical applications and cloud services. When problems sever that lifeline, the consequences can be catastrophic. Communication is cut off and productivity...

19:59 / Articles
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13 Sep

Your smartphone is a digital wallet, communication hub, and personal assistant. All rolled into one portable device. It’s packed with sensitive data, from financial information to personal photos. This makes it a prime target for cybercriminals. Mobile malware is often overlooked. People focus on securing their...

19:38 / Articles
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