case Study

Ransomware
Recovery

Law Firm Locked Out for 72 Hours

A 14-person law firm was hit by ransomware after an employee opened a phishing email. Within 72 hours, operations were restored without paying the ransom because immutable backups, EDR containment, and rapid incident response were already in place.

Without backups, this would have been a 6–8 week recovery with six-figure losses.

What Happened

  • Industry: Legal
  • Location: Pacific Northwest
  • Size: 14 employees
  • Environment: Hybrid (on-prem file server + Microsoft 365)

An employee received a spoofed Microsoft 365 password reset email.
They entered credentials into a fake login page.

Within 3 hours:

  • Attacker gained admin access
  • Lateral movement began
  • File server encryption started overnigh

By morning, every case file was inaccessible.
Ransom demand: $148,000 in Bitcoin

Immediate Response

Bytagig’s SOC alerts triggered unusual login behavior and encryption patterns.

Actions taken within the first 2 hours:

    1. Isolated infected endpoints
    2. Disabled compromised accounts
    3. Blocked attacker IP ranges
    4. Activated incident response protocol
    5. Preserved forensic logs

Encryption was contained to one file server.

Recovery Plan

Because the firm had:

  • Immutable offsite backups (air-gapped)
  • Endpoint Detection & Response (EDR)
  • MFA enforced
  • Incident response playbook

Recovery timeline:

  • Day 1: Threat neutralized
  • Day 2: Backup integrity verified
  • Day 3: Server restored from clean snapshot
  • Day 4: Staff fully operational

No ransom paid.

No confirmed data exfiltration.

Financial Impact Avoided

Without preparation:
- Downtime cost: ~$12,000 per day
- Reputation risk: severe
- Possible bar compliance violations
Estimated avoided loss: $250,000–$400,000

What Changed After

- Phishing simulation training quarterly
- Conditional access policies
- Zero-trust network segmentation
- Dark web monitoring

Lessons for Law Firms

- Backups are useless unless they’re immutable.
- MFA alone is not enough.
- Fast detection is what stops six-figure damage.
- Incident response must be documented before you need it.

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