Managed IT and Security for Portland Technology Companies
Bytagig is a managed IT and cybersecurity provider for SaaS, health tech, fintech, and other technology companies with 25 to 200 employees. We manage devices, identity, and security for distributed teams, and we help you answer the security reviews that come with selling to larger customers. Headquartered in Clackamas, Oregon, since 2009.
Managed clients typically get a first response in about 15 minutes.
99% client satisfaction over the past 90 days.
More than 95% of clients stay with us long-term.
75+ businesses currently rely on our support.
Our team includes 15-plus technicians.
Why do growing tech companies outsource IT?
Early on, IT is whoever on the engineering team has a spare hour. That works until the company passes 25 people, a customer sends a 200-question security review, and onboarding a new hire takes three days. We take over the day-to-day so your engineers get back to the product, and we build the controls your customers expect to see.
How we help you pass customer security reviews
Security Questionnaires
Security questionnaires: we answer the technical sections and keep the evidence ready
SOC 2 Readiness
SOC 2 readiness: we put the IT and security controls in place before your auditor arrives
Penetration Testing
Penetration testing by our in-house team, with a written report you can share with customers
vCISO Leadership
vCISO leadership for security policy, vendor reviews, and board or investor questions
What we manage
Remote Team Laptops
Windows and Mac laptops for remote and hybrid teams, set up and secured before they ship
Identity and Sign-In
Microsoft 365 or Google Workspace, single sign-on, and multi-factor sign-in
Same-Day Onboarding
Same-day onboarding and offboarding, so access starts and ends when it should
Cloud and Backup
Azure and AWS environments, backup, and disaster recovery
24/7 Endpoint Protection
Endpoint detection and response with 24/7 security operations center monitoring
Help Desk
Help desk with a 15-minute average first response for managed clients, measured across tickets
Who answers at 2 AM?
Threat monitoring and response run 24/7 through our security operations center. Our 15+ technicians handle escalations directly, and clients call out our response time, including after hours, in their verified Clutch reviews. You get one team that knows your environment, not a rotating call center.
Technology clients we support
A healthcare SaaS company relies on Bytagig for IT infrastructure support and risk mitigation. We also support an IT services firm and a digital marketing agency. All three are verified 5.0 reviews on Clutch.
Healthcare SaaS
IT infrastructure support and risk mitigation. Verified 5.0 review on Clutch.
IT Services Firm
Verified 5.0 review on Clutch.
Digital Marketing Agency
Verified 5.0 review on Clutch.
Services for Technology Companies
Managed Service Provider
Continuous monitoring and maintenance for your network, servers, and devices, catching problems before they become downtime.
Cybersecurity Services
Endpoint detection, enforced multi-factor authentication, and round-the-clock monitoring through our SOC.
Backup & Disaster Recovery Services
Automated backups and a tested recovery plan built into every managed agreement.
vCISO Services
An outsourced security executive who owns your policy work and represents your program to auditors, customers, and investors.
Cloud Solutions
Migration and ongoing management for Azure, AWS, and hybrid environments.
Penetration Testing
In-house testing of your applications, network, and cloud, with a written report you can share with customers.
Frequently Asked Questions
Can Bytagig support a fully remote team across several states?
Yes. We support teams across Oregon, Washington, Idaho, California, and beyond. Laptops are configured and secured remotely, and our help desk serves every location the same way.
Does Bytagig help with SOC 2?
Yes. We help you get SOC 2 ready by putting the IT and security controls in place and collecting the evidence. The audit itself is performed by an independent CPA firm.
We already have an IT person. Can you work with them?
Yes. In a co-managed setup, your IT person keeps ownership of priorities and we add security monitoring, tooling, and extra hands for projects and after-hours coverage.
What does managed IT cost for a tech company?
Most fully managed plans run $100 to $250 per user per month, depending on the number of users and the security and compliance work required.
Talk through your next security review.
Schedule a 15-minute call to talk through your next security review.
Recommendations from past customers
Melanie W.
“Working with Bytagig LLC has been a great experience. They are responsive when we need assistance and are always keeping our security systems up to the most current standards. I can count on them to provide trustworthy recommendations for the technology needs we have.”
Kenneth M.
“I have been extremely pleased with the service we have received from Bytagig. They are very responsive, pleasant to work with and have solved every issue we have thrown their way.”
Jonathan B.
“Bytagig’s unwavering support has been invaluable to JBT. Their prompt response times and proactive approach have saved us from potential downtime and operational disruptions. It’s a relief to work with a company that understands the urgency of IT issues in today’s fast-paced business environment.”
Donna Z.
“Bytagig is our “go-to” for all of our business IT needs. The team is knowledgeable, professional and gets our jobs done quickly and at a reasonable price. We highly recommend Bytagig!”
Tawnya L.
“We had a different company prior to joining Bytagig’s family. Having worked with John while at a previous company, I knew of his professionalism and responsiveness already. Working with the entire Bytagig team to transition from our previous IT company was pretty seamless. The team tried to determine what would be the “choke points” in the transition and were able to anticipate the solutions in advance.
Any issues that do arise, the support team echos John’s professionalism and responsive mindedness.”
Matt L.
“I worked for a public agency for which John and the Bytagig team provided IT services. Before our agency hired Bytagig, we had a different third-party IT service provider. When we hired Bytagig, it was such an eye-opening difference. We should have made the change much sooner! John and his team are incredibly responsive to day-to-day typical “help desk” type issues, and they were always working behind the scenes to make sure our critical data and files were secure, while also keeping it available to us as many of us moved to partial or fully remote work in 2020-21. They migrated our file storage servers to the cloud and introduced other utilities and hardware that made it possible to seamlessly transition between WFH and in-office work environments.
Ian
“Bytagig is the third IT company we have used and are definitely the best. John and team are a great fit for us as a smaller company. The service and value are excellent.”
Grant
“John is one of the nicest people I have met. He took the time to sit down with me to address what was needed for my small business. His MSP service is a lifesaver for my business as it saves me time and takes away the worry of internet security. Highly recommend his services to anyone needing IT help in the Portland area!”
Ready for Stress-Free IT?
For more information about any of our services or to request a quote, contact us today! We look forward to hearing from you and we can’t wait to share our ideas to help your business succceed.
- [email protected]
- (833) 465-5913
- 15431 SE 82nd Drive Suite K, Clackamas, OR, 97015