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Managed IT and Cybersecurity for Portland Manufacturers

Bytagig is a managed IT and cybersecurity provider headquartered in Clackamas, Oregon, serving manufacturers with 25 to 200 employees across the Portland metro and Clark County. We keep production systems running, keep the plant floor separate from the office network, and give you the documentation your customers and insurer now ask for. We have been doing this since 2009.

Managed clients typically get a first response in about 15 minutes.

99% client satisfaction over the past 90 days.

More than 95% of clients stay with us long-term.

75+ businesses currently rely on our support.

Our team includes 15-plus technicians.

What does IT downtime cost a manufacturer?

When the network goes down, the line stops, orders slip, and people stand around on the clock. Most manufacturers we meet do not have an IT department. They have one person who also runs purchasing or the floor, and IT gets the leftover hours. We take that load off and work to stop outages before they happen: 24/7 monitoring, patching scheduled around your shifts, and tested backups for the systems that run production.

What we manage for manufacturers

Network Segmentation

Plant floor and office networks, separated so a phishing email in the front office cannot reach the machines that run production

Engineering Workstations

Workstations for CAD, CAM, and quality systems

Shop Floor Devices

Shop floor Wi-Fi, scanners, and label printers

Microsoft 365 and Email

Microsoft 365, email security, and multi-factor sign-in

Backup and Recovery

Backup and disaster recovery for ERP, file servers, and machine programs

Help Desk

Help desk with a 15-minute average first response for managed clients, measured across tickets

We work alongside your ERP or MES vendor. They own the application. We own the servers, network, security, and user access it runs on, and we open and follow the ticket with them when something breaks.

How do we protect production from ransomware?

Attackers go after manufacturers because downtime is expensive and the pressure to pay is high. Our approach is layered so one mistake does not stop the plant:

24/7 Endpoint Protection

Endpoint detection and response on every device, watched 24/7 by our security operations center

Plant Floor Isolation

Network segmentation between office IT and plant floor equipment

Immutable Backups

Backups that cannot be altered or deleted by ransomware, with restores tested on a schedule

MFA and Training

Multi-factor sign-in and security awareness training for every user

Incident Response Plan

A written incident response plan, so everyone knows who does what if something gets through

Customer security questionnaires and cyber insurance

Larger customers and insurers now send security questionnaires before they sign or renew. We fill in the technical answers, put the controls in place, and keep the evidence on file, so the next questionnaire takes hours instead of weeks. If you hold or support defense contracts, see our CMMC compliance services.

Why Portland manufacturers choose Bytagig

Our headquarters is in Clackamas, about 20 minutes from downtown Portland. When a problem needs hands on it, our own technicians come on-site, typically the same business day. No third-party field techs.

Experienced Team

15+ technicians and 75+ businesses served

Client Retention

95%+ client retention and 99% customer satisfaction

5.0 Rated

5.0 rating on Google (68 reviews) and Clutch (7 verified reviews)

CRN Fast Growth 150

Named to the CRN Fast Growth 150 in 2026

Services for Manufacturers

Managed Service Provider

Continuous monitoring and maintenance for your network, servers, and devices, catching problems before they become downtime.

Cybersecurity Services

Endpoint detection, enforced multi-factor authentication, and round-the-clock monitoring through our SOC.

Backup & Disaster Recovery Services

Automated backups and a tested recovery plan built into every managed agreement.

vCISO Services

An outsourced security executive who owns your policy work and represents your program to auditors, insurers, and customers.

Cloud Solutions

Migration and ongoing management for Azure, AWS, and hybrid environments.

Network Compliance

Documentation and controls aligned to CMMC, NIST, and the standards your customers and insurers require.

Frequently Asked Questions

Yes. We serve manufacturers across the Portland metro, Clark County, and the Willamette Valley. Manufacturers in the Boise area are served by IDACOMP – A Bytagig Company.

Yes. Your ERP vendor supports the application. We support the servers, network, security, and user access underneath it, and we coordinate directly with the vendor when a ticket needs both of us.

No. We start with an assessment of what you have, fix the biggest risks first, and plan replacements on a schedule that fits your budget and production calendar.

Most fully managed plans run $100 to $250 per user per month, depending on the number of users, sites, and the security and compliance work required. We give you a fixed monthly price after a short assessment.

Yes. If you handle Controlled Unclassified Information for a defense contract, we help you scope CMMC, close gaps against NIST 800-171, and prepare the documentation an assessor expects.

We are just down the road.

Schedule a 15-minute call, or ask us to stop by.

Recommendations from past customers

Melanie W.

“Working with Bytagig LLC has been a great experience. They are responsive when we need assistance and are always keeping our security systems up to the most current standards. I can count on them to provide trustworthy recommendations for the technology needs we have.”

Kenneth M.

“I have been extremely pleased with the service we have received from Bytagig. They are very responsive, pleasant to work with and have solved every issue we have thrown their way.”

Jonathan B.

“Bytagig’s unwavering support has been invaluable to JBT. Their prompt response times and proactive approach have saved us from potential downtime and operational disruptions. It’s a relief to work with a company that understands the urgency of IT issues in today’s fast-paced business environment.”

Donna Z.

“Bytagig is our “go-to” for all of our business IT needs.  The team is knowledgeable, professional and gets our jobs done quickly and at a reasonable price.  We highly recommend Bytagig!”

Tawnya L.

“We had a different company prior to joining Bytagig’s family. Having worked with John while at a previous company, I knew of his professionalism and responsiveness already. Working with the entire Bytagig team to transition from our previous IT company was pretty seamless. The team tried to determine what would be the “choke points” in the transition and were able to anticipate the solutions in advance.
Any issues that do arise, the support team echos John’s professionalism and responsive mindedness.”

Matt L.

“I worked for a public agency for which John and the Bytagig team provided IT services. Before our agency hired Bytagig, we had a different third-party IT service provider. When we hired Bytagig, it was such an eye-opening difference. We should have made the change much sooner! John and his team are incredibly responsive to day-to-day typical “help desk” type issues, and they were always working behind the scenes to make sure our critical data and files were secure, while also keeping it available to us as many of us moved to partial or fully remote work in 2020-21. They migrated our file storage servers to the cloud and introduced other utilities and hardware that made it possible to seamlessly transition between WFH and in-office work environments.

Ian

“Bytagig is the third IT company we have used and are definitely the best. John and team are a great fit for us as a smaller company. The service and value are excellent.”

Grant

“John is one of the nicest people I have met. He took the time to sit down with me to address what was needed for my small business. His MSP service is a lifesaver for my business as it saves me time and takes away the worry of internet security. Highly recommend his services to anyone needing IT help in the Portland area!”

Ready for Stress-Free IT?

For more information about any of our services or to request a quote, contact us today! We look forward to hearing from you and we can’t wait to share our ideas to help your business succceed.

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